Athens Box Office Policies

Exchanging Tickets:

Tickets may be exchanged for another performance of the originally ticketed production. All exchanges are subject to availability and must be requested of the box office (1:00 - 5:00  Thu- Sat --  386-736-1500) at least 24 hours prior to the performance.
We do not refund tickets unless the performance is cancelled.

Group Reservations:

Group requests for the box office to hold specific seats must be fully paid for by 20 days before the performance date or they will be released.

Special Offers:

Since the offering of specials, such as Buy-One-Get-One is at the discretion of Management, seats may not be reserved in advance by patrons or groups anticipating such offers prior to being announced and made available to all.

Will-Call Tickets:

If you decide you cannot use non-refundable tickets you purchased for pickup at will-call and you let us know at least 24 hours before the performance so we can release the seats. 

If you wish, we will gladly exchange them for another performance of the same production if seats are available.

General Seating:

Seating begins 30 - 45 minutes prior to curtain.  For the safety of our performers and the benefit of fellow patrons, late seating is at the discretion of the House Manager and may not be your original seats.  You will be able to claim your reserved seats at intermission.

Special Seating:

If you have special seating needs, please advise the Box Office Staff when purchasing your tickets.

Photographs and Recordings

The performances you experience in our theaters, including the sets, lights, costumes, music and sounds, represent the creative work of many artists. Out of respect for that work and consideration for fellow audience members and performers, we ask that you please refrain from taking any photographs, videos or other recordings during performances. Patrons who attempt to operate any type of recording device during a performance may be asked to leave the theater at the discretion of management.

Performance Material

Some shows may contain content that some parents of small children and other viewers may find questionable. Some shows also use "stage cigarettes" which are tobacco free. If you have questions about the content of a specific show or any effects used during the performance, please contact our Box Office ahead of time so that we can provide you with detailed information before you purchase tickets.